privacy policy

Effective Date: 26 June 2024

 

1. what type of information of we collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. This includes, but is not limited to, the following types of personal information:

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• Name

• Email address

• IP address

• Login information

• Billing details

• Purchase history

• Browser and connection information

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We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

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2. how do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated below only. Information is collected through:

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• Sign-up forms for newsletters and series announcements

• Interactions with our Site (e.g., page visits, clicks)

• Purchases made on our Site

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3. why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

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• To provide and operate the Services

• To provide our Users with ongoing customer assistance and technical support

• To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

• To comply with any applicable laws and regulations

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4. how do we store, use, share, and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

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We may also share your information with third-party services, including but not limited to:

• Google Analytics

• Meta

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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5. how do we communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email.

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6. how do we use cookies and other tracking tools?

We use cookies and other tracking technologies to enhance your experience on our Site, conduct marketing and promotional activities, and gather analytical data to improve our Site and services. Third-party services, such as Google Analytics and Meta, may also use cookies and other tracking technologies to collect and store information. These services have their own privacy policies and practices that are not covered by our Policy.

 

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7. how can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at contact@samanthadelaporte.com.

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8. privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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9. questions and your contact information

If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at contact@samanthadelaporte.com.